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The Five Doors of Influence: A New Approach to Persuasion

2025-09-22

This article explores five distinct approaches to influencing others: Rationalizing, Asserting, Negotiating, Inspiring, and Bridging. Each represents a 'door' leading to different levels of relationship and commitment. The author emphasizes recognizing our own default persuasion style (our 'blind spot') as crucial, as it shapes our perception and interactions. The key is adapting our approach to the individual, rather than rigidly sticking to one method. Through examples and reflective questions, the article guides readers in understanding and applying these five techniques to improve communication and influence.

Turning Complaints into Contributions: A Leader's Guide

2025-09-08

Persistent complaining in teams impacts morale and productivity. This article explores the psychology behind complaints, including reinforcement, learned helplessness, locus of control, cognitive biases, and the need for belonging. Instead of suppressing or fixing complaints, leaders are urged to use inquiry to involve team members in solutions. Practical tools like reframing complaints, small group discussions, complaint harvesting, and meeting rituals are suggested to transform negative energy into constructive action. The focus is on shifting from blame to ownership and fostering a culture of contribution.

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